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Legal Notice

Global Privacy Policy

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The purpose of this Global Privacy Policy (the "Policy") is to describe how Louis Vuitton Malletier SAS, a French company with registered office at 2 rue du Pont Neuf, 75001 Paris, France and/or its affiliates (“LV"), each in their quality of controller, process personal information about its clients and prospects in order to provide you with the best possible service.

You can get the name and address of the entity acting as data controller in your jurisdiction, here.

Louis Vuitton Malletier and/or Your responsible local LV entity, as described in this Policy (hereinafter: "We", "Our", or "Us") collects, stores, processes, uses and discloses personal information about you in connection with your use of LV web sites, LV apps, your use of our connected products (if and when available), or when you visit our stores or visit our social media pages, in your jurisdiction.

1. What type of personal information do we collect?

For the purposes described in this Policy, LV may collect the following categories of personal information:

a) (i) Identification and Contact information (such as name, address, phone number or e-mail address), when you are willing to provide them for instance to sign up for an online account or fill out a customer information card in store, to participate in an event, to make a purchase, to subscribe to Our newsletter, to make a return or exchange, or when you request the repair of a product (received as a gift or purchased) , or (ii) ID information necessary when you request a “click and collect” service in store or for in-store payments where necessary due to anti-money laundering legislation (e.g, cash payment, payment exceeding a certain amount), (iii) as well as your passport information when you request a VAT-refund for which you are eligible.

b) Payment information: for instance credit card details, bank account numbers, PayPal account details or other payment details which you must provide to receive products or services you have ordered from us.

c) Demographic information like your civil status and birthday.

d) Your image when you visit our stores (as CCTVS are in place), or Your voice when you call LV Clients Services (since your call may be recorded).

e) Preferences and interests which you choose to disclose in the course of your privileged contacts or encounters with our client advisors (which may include your preferences about our collections or other luxury brands, your size, your lifestyle, or basic information on your family circle).

f) Information, which may include health information, related to possible adverse effect caused by our cosmetic products.

g) Information you submit or post in a public space, on our social media pages or our websites, for example for a product review.

h) Information about your purchases online or in stores. This could include the products you purchased, their category, their quantity and their prices.

i) If you use our web sites, We may collect information about the browser you are using, the device with which you visit our website and your browsing behavior.

j) If you use our mobile app, We may collect your GPS location, subject to your consent when required. We might also look how often you use the app and where you downloaded it. We may collect information about the browser you are using, and your browsing behavior.

k) If you use our connected products, We may collect information regarding your use of such products (such as which features on our product you use the most, or battery level information), as well as geolocation information if necessary to provide you the service you requested.

l) If you use our online virtual try-on service, or our shade recommendation service “Shade Finder" offered for our beauty products, you consent to the use of your webcam solely for the purpose of the service. The experience takes place within your browser, and neither LV nor any third parties retain your image after the virtual try-on session or Shade Finder session. If you consent, your image may be stored for training and improvement purposes of the Shade Finder service and will then be deleted within ten days.

m) We may also collect information posted on third party websites or social media platforms about LV products and services, when necessary for the purposes defined hereunder.

n) Your personal information is collected either directly from you (e.g., if you create an account on one of our sites/apps or make a purchase or otherwise interact with our client advisors in stores or with our LV Client Services), or from you passively (e.g., when using tracking tools like browser cookies), or from third parties (e.g. through social media platforms especially when you create an LV account using their social log in, or through partners such as cafe restaurants Louis Vuitton, with your consent).

o) If you choose not to submit any personal information when necessary to perform a contract or service, or when required by law, you will not be able to receive the product or service you ordered or otherwise register on our web sites, apps or other media.

2. How do we use your personal information?  

We use the information described above for the purposes specified at the time of collection or hereafter in this Policy:

a) To improve our understanding of your interests and concerns, and to improve our understanding of your use of our products: we may use your information to make our website, apps and products/services better. We may use your information to customize your experience with Us and to tailor our marketing activities to fit your needs and interests as we believe that it is also in our legitimate interest to better serve you and respond to your needs.

b) To provide you with our connected services, to respond to your requests or questions including your requests for repairs, and manage your complaints: for example, we use your information to process your order and deliver your products. Or, We may use your information to send you information you requested, or to communicate with you about your account or our relationship: We may contact you about changes to the Site or about service updates. We may also contact you about feedback or about this Policy or website terms. In such case, your information is processed to perform the contract We have with you.

c) For marketing purposes: to send you offers and information about Our products and services that may interest you, via email, phone (SMS, instant messaging), or personalized ads on online platforms (such as Google and Facebook), with your consent where required.

d) To enable you to benefit from VAT refund, if you are eligible, in connection with your order, and to prevent fraud aimed at obtaining VAT refund without eligibility, in violation of the law, as it is in Our legitimate interest to fight against such fraud.

e) To manage the possible adverse effect caused by our cosmetic products in accordance with our legal obligations as cosmetic manufacturer and for reasons of substantial public interest. Additionally, in the context of a claim regarding an adverse effect, this data may be processed to manage your claim and to establish, exercise, or defend legal claims.

f) For security purposes: we may use information to protect Our company, Our customers, Our associates, and Our websites or apps against fraud, theft or any wrongdoing which may affect our activity as it is our legitimate interest to ensure the security of our activity online and offline.

g) For anti-counterfeiting purposes, and fight against illegal resale channels for LV products in violation of LV's general terms and conditions of sale and LV's exclusive distribution network (by monitoring in particular, quantities or frequency of products purchased), as it is Our legitimate interest or legal obligation to protect against online counterfeiting and preserve Our distribution network.

h) For analytics purposes, we may use your information to analyze the e-reputation of LV or Our products and to measure the effectiveness of our online or offline campaigns or events, as it is our legitimate interest to preserve LV's image and optimize our marketing campaigns.

i) To comply with Our legal obligations in accordance with the applicable laws and regulations (e.g. anti-money laundering and compliance with international sanctions).

j) Other purposes: We maintain a record of transactions and other business documents to meet legal and administrative requirements, as well as for the need of Our insurers, or for audit purposes.

3. Who do we share your personal information with?

We do not disclose or otherwise share your personal information We collect, except:

a) With Our parent and affiliated companies within Louis Vuitton Group of Companies: only authorized personnel with a need to know have access to the information, for purposes of internal audit, billing or administrative and to provide you with the same level of services around the world. Please find a list of Our affiliate here.

b) With service providers and agents who perform services on Our behalf: for example, We share information with vendors who send emails for Us. We may also share personal information with service providers that help Us operate our websites.

c) With banks or other online payment services companies.

d) With our service provider for fraud prevention (Riskified Ltd., established in Israel), to the extent necessary for fraud prevention. You can find information on the processing of your personal data by Riskified Ltd. in the privacy policy of Riskified Ltd., which is available here.

e) Subject to your consent, with Our business partners: for example, We will share information with third parties who jointly sponsor an event or promotion with Us.

f) With the online platforms you use (such as Google, Facebook) in order to display Our personalized ads to you. For more information on the processing of your personal data by these platforms for personalized advertising purposes, please refer to their privacy policies (including the settings available for ad display).

g) With any third party as part of any business restructuring or reorganization (including dissolution or liquidation). This includes if We are merged of all or part of Our business or assets are transferred, assigned or sold.

h) When we are required to do so in order to comply with applicable law, to respond to a court order, or more generally to respond to any request from a competent authority.

i) With legal advisors in order to manage your complaint, establish, exercise, or defend legal claims.

4. Tracking tools and use of cookies

We may collect certain information through cookies, web beacons and other automated means. A cookie is a text file which is stored in a dedicated area of your device’s hard drive, for instance when you visit online service, when you read an email or while installing or using a mobile app. A cookie allows its sender to identify the device on which it is stored during the period of validity of consent, which does not exceed 13 months.

What type of cookies do we use?

a) Some cookies may be functional to collect information which will allow Us to facilitate your browsing such as languages preferences, memorizing log-in, or saving the content of your shopping basket or wish list.

b) Other cookies also collect information on your behaviour by collecting referring URLS (where our visitors come from, which banners they clicked on and which directed them to our website), pages accessed, times of websites visits. Such information will allow Us to enhance our web sites and apps, have a better understanding of the products and services you would prefer, and offer you more personalized communications and/or more personalized content on our website (e.g, personalized assistance and recommendation from our client service through our “Chat” functionality) or our applications.

c) We also use cookies for web analytics to measure the web sites activity and determine the areas of the web sites which are the most visited, hence improving visibility of our content.

d) We use cookies to ensure security of online transactions/purchases through device fingerprinting, which allows to identify certain aspects of the equipment used to place an order.

e) Our websites or apps may contain third party cookies (delivered by advertising agencies, analytics providers, etc.) enabling them to collect browsing information on your Devices, including to measure the efficiency of our advertising campaigns on third party websites. Third party cookies are subject to said third party privacy policies. We hereby inform you about the purpose of these cookies and how you can manage them, to the extent we are aware thereof.

f) We may include in our website or apps the possibility to share content with third parties or to let other persons know you browsed our website. Such is the case for instance of “Like” and “Share” functionalities offered by social network platforms (“Facebook”, “Twitter”, etc).

Social networks which offer these functionalities may identify you even though you do not use these functionalities on our website. Indeed, such functionalities allow social network platforms to track information about your browsing on our website whenever your social network account is active while browsing our website.

We do not control how these platforms collect your personal data while you are browsing our website. We invite you to read the Privacy policies of these social networks to find out how they use information they collect (including for advertising purposes) through these buttons. These Privacy policies should provide you information about how to manage your preferences on your social networks account. 

Acceptance of cookies

Except for functional or security cookies, the use of cookie on a Device depends on the user’s choice, which can be made and modified freely and at any time. 

You can manage cookies either here or by setting your browser to accept or reject cookies on your Device. Settings that you make may change your internet browsing capacity and may sometimes alter your ability to access to certain services that require the use of cookies.

Such is also the case if you refuse the cookies required for remote “chat” assistance, this functionality will not be available, or if we or one of our business partners can no longer recognize the type of browser your Device is using such as language, display settings or country / region of connection. We cannot be held liable for the minimized access to our services as a result of cookies you previously deleted or rejected.


How to manage cookie settings in your browser?

Each browser has its own cookie management system, as described in the “Help” menu of your browser, where you will be provided with all necessary information about how to set your preferences. 

For Edge: 

  1. Select “Settings” menu, then “Cookies and site permissions.”
  2. 2. Then, select “Manage and delete cookies and site data”.

For Mozilla Firefox: 

  1. Go to "Tools" then "Options" menu
  2. Click on the "Privacy" settings
  3. Select your preferred option on the "Cookie" menu

For Opera: 

  1. Go to "Files", then > "Preferences"
  2. Click on the "Privacy" settings
  3. Select your preferred options

For Android browser: 

  1. Click on the upper right button
  2. Go to "Settings" then "Privacy & security menu"
  3. Select your preferred option

For Safari on iOS: 

  1. In the "Settings" app, go to "Safari" menu
  2. Go to "Accept cookies" entry under "Privacy"
  3. Select your preferred option

For Google Chrome:

  1. Click on the Chrome menu on the browser toolbar
  2. Select “settings” then click “on the “Privacy and security” section
  3. Go to the "Third-Party Cookies" or "Clear Browsing Data" or “Ad Privacy” section, you can select your preferred options.

If you share your Device with other people and the Device operates several browsers, we cannot guarantee that personalisedpersonalized services and advertisement designed to match your personal use of the Device (if such personalisedpersonalized services and advertisement are available) will correspond to your own use and rather than someone else’s

5. Transferring your personal information

Information We collect about you may be transferred to, stored and processed in countries / regions where a LV entity is located to ensure you may benefit from better services wherever you visit us and for the purposes defined in this Policy. You may obtain a list of these countries / regions here.

We may also transfer your personal information to the service providers involved in the maintenance of our web sites, apps or social media or any other tool used for the processing of our clients or prospects information.

These recipients may be established in a third country for which an adequacy decision of the European Commission exists (e.g., Israel; a list of the adequacy decisions is available here).

Some recipients, however, are located in third countries / regions which are considered as not providing the same level of data protection as the EU country in which you provided your information.

When we transfer your information to recipients in third countries / regions without the same level of data protection, we will protect and provide adequate protection for the transfer of your personal information to recipients in those countries / regions by entering into data transfer agreements based either on the European Commission standards clauses (as they may be revised or replaced by the EU Commission or supplemented by additional measures when required) with such data recipients or any other valid transfer mechanisms that may be available in the future.

You can obtain a list of the relevant third countries / regions and copy of these safeguards upon request.

6. Retention period

Your personal information will not be kept in a form that allows you to be identified for any longer than is reasonably considered necessary by LV for achieving the purposes for which it was collected or processed or as it is established in the applicable laws related to data retention periods. The data retention term of Your personal data collected by Us is determined per purpose of data processing according to the following criteria:

Data collected for the specific purposes defined in Article 2 will be stored only:

- For up to four (4) years, as far as personal information processed for the purpose of fraud prevention is concerned (see Article 2 f)).

- For three (3) years since the creation of your account, if You are a prospect (i.e. you have not made any purchase with Us but You are interested by LV),

- For the duration of your commercial relationship with LV and 10 years thereafter, if You are a client (ie You have made a purchase of Our products or services),

- except some specific processing which have shorter retention period: the images collected in stores by CCTV systems which are stored for the retention period specified in the store; the telephone conversations with our Client Services which are stored for the applicable legal retention periods.

- Your personal data will then be archived to be used: in the event of a litigation or dispute for the statute of limitation term applicable to the related purpose.

- If a judicial action is initiated, the personal information may be stored until the end of such action, including any potential periods for appeal, and will then be deleted or archived as permitted by applicable law.

- Your personal data are then anonymized or deleted.

7. Your rights

You may request that We correct, amend, erase, any information which is incomplete, out of date or inaccurate.

You can request the deletion of your Personal information (i) if your personal information is no  longer necessary for the purpose of the data processing, (ii) you have withdrawn your consent on the data processing based exclusively on such consent,  (iii) you objected to the data processing, (iv) the personal information processing is unlawful, (v) the personal information must be erased to comply with a legal obligation applicable to LV. LV will take reasonable steps to inform the other entities of the LV group of such erasure.

You may request access to the personal information we maintain about you. If you request such access, we will provide you with all the information as required by law on the purposes of the processing, categories of data processed, categories of recipients, data retention term, etc.).

When your information processing is based on your consent (for instance when you accept to receive communication materials), You may withdraw any consent you previously provided to Us at any moment, without affecting the lawfulness of processing based on your consent before withdrawal.

When your information is processed to pursue our legitimate interests, you may request information about the balancing test we have conducted between Our legitimate interest and your fundamental rights and freedoms. You also may object to such processing, if Our legitimate interest may be overridden by your interests and freedom.

You can request the restriction of the processing (i) in the event the accuracy of your personal information is contested to allow LV to check such accuracy, (ii) if you wish to restrict your personal information rather than deleting it despite the fact that the processing is unlawful, (iii) if you wish LV to keep your personal information because you need it for your defence in the context of legal claims (iv) if you have objected to the processing but LV conducts verification to check whether it has legitimate grounds for such processing which may override your own rights.

You may also obtain a copy of any personal information that We hold about you in our records in a format compatible and structure to allow you to exercise your right to data portability when the processing is based on your consent or on the performance of an Agreement between you and Us.

You can also provide general or specific instructions on how your personal data should be processed and may be used, after your death.

You also have the right to lodge a complaint with the competent supervisory authority.

To exercise these rights, or contact Our Data Protection Officer, please contact us at: personaldata@louisvuitton.com, and we will respond.

8. Protecting your personal information

We will provide an adequate level of protection for the personal data and make sure that appropriate technical and organizational security measures are in place to protect the personal information (including education and training of relevant personnel) against accidental or unlawful destruction, accidental loss or alteration, unauthorized disclosure or access, and against all other unlawful forms of processing.

However, to the extent that the Internet is not completely secure, we cannot guarantee that any of your personal information stored or sent to us will be completely safe. We encourage you to use caution when using internet to access our web sites, apps or social media.

9. Children

Our web sites and apps are not directed to children. We do not knowingly collect personally identifiable information from children without permission from a parent or guardian, unless permitted by applicable law.

You must be at least sixteen years old to provide Us with your personal information and eighteen years old to engage in transactions on our store or websites, or apps. By engaging in transactions with us, you affirm that you are at least eighteen years old and are fully able to enter into and be legally bound by such transactions.

If we are notified (by contacting Us at at "Contact Us") or learn that a minor has submitted personal data to us through our media or otherwise, we will delete such personal information.

10. Third party sites

We may link to third party sites or services We do not control, and which are governed by their own privacy policy. This Policy does not apply to those third party sites. We strongly advise you to check the privacy policies of all third-party sites you visit to find out how they are treating your personal information.

11. Changes to this policy

Our Policy may change from time to time to reflect changes in Our processing of your personal information. We will notify you of any material changes as required by law. We will post an updated copy on the Site.

12. Contact us

If you would like Us to update the information We have about you or your preferences, or if you have any questions about the protection of your personal information please contact Us by email at personaldata@louisvuitton.com.

Last update on 01/04/2026.

  1. 1. What type of personal information do we collect?
  2. 2. How do we use your personal information?  
  3. 3. Who do we share your personal information with?
  4. 4. Tracking tools and use of cookies
  5. 5. Transferring your personal information
  6. 6. Retention period
  7. 7. Your rights
  8. 8. Protecting your personal information
  9. 9. Children
  10. 10. Third party sites
  11. 11. Changes to this policy
  12. 12. Contact us

Transparency Act due diligence report

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INTRODUCTION

This statement is published by Louis Vuitton Norge AS ("LV Norge") and was approved by the Board on June 26th, 2026. It is updated annually.

LV Norge is committed to acting with integrity in all its dealings as a business and as an employer, to promoting ethical conduct, to enhancing compliance with applicable laws, and to protecting the dignity and rights of all people connected to our business. We are committed to improving our practices to combat modern slavery and forced and child labor, in all their forms, in our business and supply chains, and to acting with responsibility, fairness, and integrity in all our dealings.

We strive to work ever more closely with our suppliers aim to ensure their workforce, and the workforce of their supply chains, including contractors, are treated with respect and dignity.

This statement covers the operations and supply chains of LV Norge for the financial year ending 31 December 2025 and is updated annually.

In the financial year referred to, we strived to work ever more closely with our suppliers to ensure their workforce, and the workforce of their supply chains, including contractors, are treated with respect and dignity.

Business

LV Norge is a subsidiary of Louis Vuitton Malletier SAS ("LVM"), which is closely linked to the LVMH Moet Hennessy Louis Vuitton SE ("LVMH") Group.

LV Norge sells luxury and high-quality products under the Louis Vuitton trademark including luggage, leather goods, bags, ready-to wear, shoes, watches and fine jewellery, accessories, perfumes, stationery, home decoration, electronic devices, and accessories, to clients from our retail store in Oslo and e-commerce activities in Norway.

LV Norge sources from LVM the products which are mainly manufactured through LVMH industrial subsidiaries.

LV Norge is a Maison within LVM.

Risk Assessment and Risk Areas

LV Norge recognizes that the nature of its business and industry means that it may be exposed to risks of modern slavery, forced labor or child labor in its operations and supply chains, particularly in the latter. We understand that such risks may arise in situations where individuals' rights suffer serious violations and where individuals are exploited and controlled through coercion, threats or deception.

We assess these risks by reference to a range of factors, including business activities, labour force structure, and the social, political and environmental conditions in the geographical locations relevant to our operations and supply chains.

We recognize that it is an ongoing process, and we continue to develop our approach to risk identification and assessment.

Policies and Practices

The LVMH Group's framework is anchored in a defined corpus of international standards:

• the Universal Declaration of Human Rights;
• the International Covenants on Civil and Political Rights and on Economic, Social and Cultural Rights;
• the United Nations Guiding Principles on Business and Human Rights;
• the fundamental conventions of the International Labour Organization;
• the OECD Guidelines for Multinational Enterprises (notably Chapter IV on Human Rights);
• the United Nations Global Compact;
• the United Nations Declaration on the Rights of Indigenous Peoples;
• the United Nations Women's Empowerment Principles.

LV Norge has a number of policies that are relevant to our values and culture, which set out what we expect from 1) our employees as well as 2) our suppliers and their supply chains.

1. LV EMPLOYEES

1.1 LVMH Group Employee Code of Conduct

The LVMH Group Employee Code of Conduct (the “Code of Conduct”) is designed to provide a common ethical foundation for the Group and its Maisons, outlining the rules to be followed by all employees as they go about their work. The Code of Conduct was signed by all the members of LVMH’s Executive Committee when it was updated in April 2024, and applies to all employees in each Maison, across every business segment and geographic region.

The Code of Conduct reflects LVMH’s commitments to ethics, and social and environmental responsibility, along with the recent initiatives taken in these areas, and refers to the charters and policies created within the Group to address these topics.

Available in 25 languages on the LVMH website and available on the Group and Maison intranet platforms, it is communicated to all Group employees, in particular when they join the Company.

It is also included in employee training to promote the Group’s ethical culture and its principles. In addition to the in-person presentations on this subject, an online module to raise awareness was rolled out at a Group level in the second half of 2024.

All LV Norge employees have access to the LVMH Ethics and Compliance section on the intranet, which includes tools and practical information to help promote exemplary behaviour in day-to-day business conduct.

1.2 Training and awareness

It is understood that modern slavery practices can occur in any country or industry sector and that there are some factors that may potentially increase the risk of modern slavery, such as discrimination based on ethnicity, gender, caste, tribal group, religion and bribery and corruption. In response, LV Norge employees are required to complete the following training:

• A mandatory Unconscious Bias e-Learning module, to learn how bias impacts individuals personally and in the workplace, and to demonstrate the benefits of workplace diversity.

• A mandatory Anti-Corruption and Anti-Bribery e-Learning module, to help identify, prevent and address bribery or corruption.

• It is also mandatory for all LV Norge employees to familiarize themselves with the Code of Conduct and with this statement, which form part of the onboarding process for all new starters.

Training completion

7 employees completed the Compliance Training in 2025, this training includes money laundering and commercial policies.

3 Managers completed the conflict interest declaration (100% of the targeted population) to increase awareness on conflict of interest.

23 people completed the code of conduct training focused on ethics.

8 people completed the anti-corruption training to increase awareness on corruption.

1.3 LVMH Fair Wage Principles

To ensure a decent wage that allows for the financial stability and social integration of employees, LVMH has a compensation policy that is advantageous compared to the expectations of its employees and the market, which includes a decent wage policy. In 2021, LVMH formed a team to define an applicable pay equity policy, including a decent wage, for all its employees and suppliers. The objectives of the policy are to ensure fair, equitable and understandable remuneration conditions for employees.

Developed with the support of Fair Wage Network expertise, the principles of pay equity were endorsed in 2022 by the Human Resources Department. All of the Group's Houses were invited to verify the application of these principles, and monitoring is ensured through the networks of correspondents in Human Resources, Compensation & Benefits, and Social Responsibility.

In 2025, all employees were compensated at least at an adequate salary level.

1.4 Whistleblowing Policy — Alert Line

LVMH encourages a culture of dialogue and communication within the Group. Any employees and external stakeholders who have questions about how to interpret internal regulations or have any ethical concerns are invited to make this known or ask for advice.

The LVMH Group has also implemented a whistleblowing system to collect and process reports submitted in good faith of illicit behavior or behavior contrary to its internal principles of conduct, which aims to protect whistleblowers and prevent potential negative effects on society that would constitute a violation of whistleblower's rights.

Any current or former employee of the LVMH Group and any external LVMH Group stakeholder (including suppliers, subcontractors, etc.) can make a report from anywhere around the world. Reports can be submitted via the Maisons' internal channels (Human Resources and Ethics & Compliance officers) or via the Group's online platform, "LVMH Alert Line". This secure, centralized platform protects whistleblowers' anonymity and can be accessed in 15 languages, notably from the Group's website (https://lvmh.whispli.com/group-alert-line).

LVMH's Alert Policy sets out the reporting channels that exist within the Group as well as the rules governing how reports are received and processed. These rules detail how reports are screened, how corrective measures are taken where a breach of the Group's rules is identified and how whistleblowers are protected (in compliance with Directive (EU) 2019/1937 of October 23, 2019 relating to whistleblower protection and with French Law No. 2022-401 of March 21, 2022 aimed at improving whistleblower protection). Under the Alert Policy, whistleblowing investigations must be entirely confidential and independent, be completed within a reasonable time frame and be proportionate. The Maisons' Presidents are responsible for implementing this policy in their respective organizations.

The Alert Policy and whistleblowing system are explained in the Code of Conduct, and each Maison uses displays, written communications and other awareness-raising actions to make employees and external stakeholders aware of the system and policy. In addition, the Alert Policy is shared on LVMH's website and the intranets of the Maisons. The online training module related to the Code of Conduct, developed for all Group employees, also describes the reporting channels available and provides access to the Alert Policy. Furthermore, the Supplier & Business Partner Code of Conduct signed by the Group's business partners explains that suppliers and partners can use the LVMH whistleblowing system and contains a hypertext link to the Group's Alert Policy.

When an incident is reported on the LVMH Alert Line, it is received by the Group’s Ethics & Compliance Department and then passed on to the Ethics & Compliance Officer of the Maison concerned for processing. As an exception, to ensure that reports received are treated impartially and objectively, some cases are handled by the Group if:

- the incident reported relates to the governing bodies of the Group or the Maison concerned;

- there is a potential conflict of interest or a situation that could compromise the impartiality of the Maison’s Ethics & Compliance Officer;

- the report contains allegations of possible retaliation following a report handled by a Maison.

- The Group ensures that there are no disciplinary measures or retaliation against whistleblowers who have reported an incident in good faith, or against anyone who has assisted them:

- Human Resources ensures that the whistleblower does not experience any retaliation;

- any person carrying out retaliation is subject to disciplinary procedures;

- those responsible for handling the reports are strictly required to maintain confidentiality and need to sign a confidentiality agreement.

The Maisons issue communications about the whistleblowing system, notably when welcoming new employees, through training sessions, either in person or using communication materials such as displays or awareness videos. Employees are informed in particular about how they can access the system and the fact that the Group prohibits any retaliation against whistleblowers using the system in good faith. The effectiveness of these communications is reflected in the significant increase in the number of whistleblowing reports received through Group channels each year.

Internal guidelines specify the rules of the Alert Policy and the best practices to be adopted by employees in charge of processing and investigating reports received. These employees undertake regular training, which, among other aspects, covers the principles of confidentiality and impartiality to be applied during internal investigations, and the need to protect whistleblowers.

Reports received are handled in compliance with the Group’s Alert Policy and, where applicable, give rise to whistleblowing investigations – conducted in compliance with the relevant legal framework – and corrective actions, such as training, awareness initiatives, reminders about internal rules, termination of the business relationship with a Group partner, and disciplinary procedures, which can extend to employee dismissal. Alerts and the resulting corrective actions can be used to help improve risk identification and prevention procedures, as part of a continuous improvement approach specific to the Group’s ethics policy.

2. SUPPLIERS

a. Group Supplier and Business Partner Supplier Code of Conduct

The Supplier & Business Partner Code of Conduct sets out the Group’s expectations of its partners (suppliers, service providers, distributors, franchisees, specialist trades, lessors and any third parties in a business relationship with a Group entity) and their subcontractors in various areas, regardless of where they are based geographically and where they are located in the value chain.

The expectations concern corporate social responsibility and respect for human rights: banning forced labor, human trafficking and child labor, banning illegal or undeclared work, harassment, discrimination, measures relating to wages, working hours, freedom of association, health and safety, and protecting local and indigenous communities.

The Group’s partners are required to respect the principles of this Code and must also ensure that their own subcontractors and suppliers do the same when performing their activities for the Group. The Code has been rolled out to all the Group’s Maisons.

The Code of Conduct also gives each Group entity the right to check that its partners and subcontractors across its value chains comply with these principles.

If a partner or one of its subcontractors should violate the Code, each Group entity in a business relationship with that partner reserves the right to demand that the compliance failures be remedied or that the business relationship be suspended or terminated, commensurate with the severity of the violations identified.

These foundational documents are complemented by:

– the LVMH Fair Wage Principles, developed in partnership with the Fair Wage Network and supported by annual salary surveys;

– the LVMH Health and Safety Charter (2021), which embeds the Group's zero-accident culture;

– the Charter on Working Relations with Fashion Models (2017, jointly developed with Kering), currently being updated to reflect developments in the sector; and

– the LVMH Anti-Corruption Charter (updated April 2024, available in 20 languages);

– the Privacy Charter.

b. Supplier and contractor Due Diligence

LV Norge seeks to ensure that new suppliers are carefully selected and that, prior to entering into any new contractual relationship, suppliers and Business Partners acknowledge that they will comply with the Supplier and Business Partner Code of Conduct.

LV Norge conducts regular compliance reviews of its suppliers and contractors. Upon reasonable request, suppliers and contractors are required to supply information and to grant access to LV Norge representatives to verify compliance. Suppliers and contractors are required to keep proper records to prove compliance and provide access to complete, original, and accurate files.

Where elevated risk is identified, LV Norge seeks to ensure that appropriate follow-up steps are taken, which may include enhanced review and the implementation of a remediation plan.

The supplier audit process has been strengthened at LVM level, with social and environmental audits carried out with verification points specific to forced labour and child labour. Where elevated risk is discovered, LVM is required to review and approve the supplier, provided that a remediation plan is set up.

c. LVMH Ethical clause

LV Norge mandates that the LVMH Ethical Clause is added to each contract signed with any of its suppliers. Under this Ethical Clause, each supplier undertakes to comply with the commitments set forth in the Supplier and Business Partner Code of Conduct and represents that it has read, understood, and accepted the terms set out in the Ethical Clause.

The supplier undertakes to provide, within five (5) working days of the first request, any information enabling LV Norge to meet its third-party due diligence obligations or to respond to requests from an authorised administrative or judicial authority.

The supplier undertakes to report as soon as possible any behaviour, act or fact likely to constitute a breach of this Ethical Clause and may use the LVMH Alert Line to do so in a fully confidential and secure manner.

In the event of breach of the commitments stipulated in the Ethical Clause, or if LV Norge has reasonable grounds to believe that a supplier has not complied with the said undertakings, LV Norge may, by operation of law, without notice and without compensation for the supplier, terminate its contract with the supplier.

Remediation

LV Norge is committed to investigating any report of actual or suspected instances of modern slavery, forced labor or child labor occurring anywhere in its operations or supply chains, and would take appropriate steps to address any confirmed instances.

LV Norge continues to seek to work collaboratively with its suppliers and, where necessary, their suppliers, to achieve improvement. Where progress is not possible, LV Norge may consider disengagement as a last resort with the offending supplier or sub-supplier.

Effectiveness / Monitoring

The Group tracks and publishes a structured set of quantitative vigilance indicators, updated on a regular basis and reported in the Universal Registration Document.

The Group also relies on dedicated measurement tools:

- The LVMH Global Pulse Survey, most recently conducted in 2024, with responses from over 145,000 employees across 18 languages, identifies workforce-related risk factors relating to employee engagement and well-being, the working environment and career development;

- Annual salary surveys, conducted under the LVMH Fair Wage Principles in partnership with the Fair Wage Network, monitor compliance with the Group's living wage commitments; in 2025, the Group reported that all its employees were paid an adequate wage in line with CSRD requirements

LV Norge recognizes that in order to identify and address the risks of modern slavery, forced labor and child labor in its operations and supply chains, it must continually analyze and evaluate its actions. LV Norge is committed to advancing this process and to building structures and procedures to evaluate the efficacy of the steps being taken.

LV Norge seeks to assess the effectiveness of its efforts through the following mechanisms:

• Ensuring all new employees are trained on the Group Code of Conduct and the Whistleblowing Policy as part of onboarding;
• Continuing to conduct training to equip employees to identify risks arising from modern slavery, forced and child labor;
• Disseminating the Supplier Code of Conduct to direct suppliers and seeking their acknowledgement and agreement to comply;
• Conducting and reviewing supplier audits, including follow-up where concerns are identified;
• Monitoring complaints or issues concerning modern slavery, forced or child labor arising in supply chains and operations, and addressing such concerns promptly;
• Monitoring and reviewing the policies and procedures described in this statement.

3. GOALS FOR FINANCIAL YEAR ENDING 31 DECEMBER 2026

With a view to continuous and ongoing improvement on the subject of combating modern slavery, a number of objectives have already been set for the year 2026, including the following:

Staff

a) Expanded Social Impact via LV Volunteering: We aim to increase participation in volunteering by 30% through the LV Volunteering platform, specifically targeting partnerships that support vulnerable populations and promote social justice within the local communities where we operate.

Suppliers

b) Maintain and further strengthen supplier audits

c) Continue complying with the specifics and spirit of the Norwegian government’s expanded statutory guidance Transparency in Supply Chains: Statutory guidance, published in 2025, including in relation to the following areas: due diligence, transparency, assessment and analysis of modern slavery risks, training, monitoring and evaluation and take a victim-centered approach to remediation where modern slavery is uncovered in our business or its supply chains (LV Norge level).

The Board of Directors of LV Norge has approved this Transparency Statement, and it has been duly signed by the following Directors:

Beatrice MONGUIDI 
Chairman

Hugues BONNET-MASIMBERT
Board Member

  1. Business
  2. Risk Assessment and Risk Areas
  3. Policies and Practices

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This Web-Site (hereinafter the « Website ») is published by Louis Vuitton Malletier SAS, a company incorporated in France with a share capital of 21.119.700 Euros, registered with Paris Trade and Companies Registry under number 318 571 064, having its registered office located at 2 rue du Pont Neuf 75001 Paris, France. Tél : + 33 1 55 80 32 00

version 1.5

This Web-Site (hereinafter the « Website ») is published by Louis Vuitton Malletier SAS, a company incorporated in France with a share capital of 21.119.700 Euros, registered with Paris Trade and Companies Registry under number 318 571 064, having its registered office located at 2 rue du Pont Neuf 75001 Paris, France. Tél : + 33 1 55 80 32 00

Publishing Director for the Website is: Pietro Beccari.

The Website is hosted by Orange Business Services SA, with registered office located at 1, place des Droits de l’homme 93210 Saint-Denis La Plaine, France. Tél : +33 1 53 90 85 00

Access to the Website and the use of its contents is subject to the conditions set out below. By accessing the Website, the visitor is deemed to have irrevocably accepted these terms and conditions of use and to have agreed to abide by them. If the visitor does not accept these terms, its only remedy is to discontinue use of the Website. 

This Website and all materials, text, code, content, software, graphics, photographs, illustrations, artwork, formats, files, devices and links contained in it or linked to it (together « Content ») are protected by copyrights, trademarks and other intellectual property rights owned by or licensed to, Louis Vuitton Malletier.

Anyone accessing this Website is entitled to view any part of it for private and personal use. However, Content must not be used or reproduced (in whole or in part) for any other purpose including, without limitation, on or in connection with any other Website or publication, or for direct commercial gain.

Louis Vuitton® products are sold exclusively through Louis Vuitton boutiques all over the world, or on the e-commerce section of the Website available solely within certain countries / regions as further detailed on the Website. Contracts for the supply of goods or services formed through the Website are governed by separate terms and conditions of sale.

Any purchase outside of these points of sale is entirely at the purchaser’s risk, in particular with regard to the authenticity of any such purchased items.

Subject to the terms below, Louis Vuitton Malletier takes steps to ensure that the information accessed via the Website is accurate and up-to-date but can give no guarantee or warranty as to the accuracy, timeliness or completeness of any information or material appearing on it. Louis Vuitton Malletier reserves the right to correct the Website content at any time without prior notice and without liability.


Louis Vuitton Malletier cannot be held liable for:

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The visitor hereby acknowledges that access to the Website may be interrupted at any time by Louis Vuitton for maintenance, security, or any other technical reason. Louis Vuitton will not be liable if for any reason the Website is unavailable at any time or for any period.

Save for liability which Louis Vuitton Malletier cannot by law restrict or exclude, Louis Vuitton Malletier shall have no liability to visitors to the Website or any third party for any direct, special, indirect, consequential or incidental damages, exemplary or lost profits, or any other damages of any kind whether based on warranty, contract, tort, negligence or otherwise, even where Louis Vuitton Malletier has been advised of the possibility of the same whether resulting from access to the Website, inability to access the Website or any information or material directly or indirectly provided through the Website or otherwise. This does not affect any liability of Louis Vuitton Malletier for fraud or for death or personal injury arising from its negligence.

Each visitor to the Website may, at his/her option, provide Louis Vuitton Malletier with personal information, in order for Louis Vuitton Malletier to better understand visitors’ expectations, and to provide information on Louis Vuitton products or services to visitors who have opted for receiving such information. If the visitor has notified Louis Vuitton Malletier that he/she does wish to receive any details of Louis Vuitton products or services, Louis Vuitton may contact the visitor by email, telephone or post to provide the visitor with details of Louis Vuitton products or services or any other information which Louis Vuitton Malletier believes may be of interest. The information may also be passed to other companies within the Louis Vuitton Group. The holding and using of information will be governed by the Data Protection Act 1998 and also by French law where this offers the visitor greater protection for his or her personal information.

In accordance with French Law “Informatique et Libertés” n°78-17 of January 6, 1978, as modified by the law of August 06, 2004, the visitor may access his/her personal information and modify or delete it.  Each visitor may also refuse, at no cost, to be contacted by Louis Vuitton Malletier, in which case he/she will no longer receive details on Louis Vuitton products or services.

Visitors may exercise the above mentioned rights by sending mail. 

Security measures have been employed to ensure security and confidentiality of visitors’ data.  However, visitors acknowledge that Louis Vuitton does not control the transfer of data over telecommunication facilities including the Internet.  Therefore, Louis Vuitton Malletier warns visitors against any potential risk involved by the use of the Internet in this respect.  

Hypertext links to the Website (other than other websites operated by Louis Vuitton Malletier) may only be included with prior written consent from Louis Vuitton Malletier, which may be withheld at any time.  Louis Vuitton Malletier has no responsibility for the content of such pages.

Louis Vuitton hereby informs visitors that these general terms and conditions may be modified at any time. As soon as they are displayed online, each visitor who accesses the Website is deemed to have accepted these modifications without restriction.  It is therefore the visitor’s responsibility to read these terms and conditions prior to browsing the Website.

These terms and conditions are governed by French law save in relation to the provision and use of personal information where the Data Protection Act 1998 will also apply. The French courts shall have sole jurisdiction over any claim related to or in connection with the use of this Website.

  1. version 1.5
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